Data Protection Your Rights Philippines Market

nustat Privacy Policy – How Your Personal Data Is Handled

This Privacy Policy explains what information nustat collects when you use our platform, how we use and protect it, and what rights you have as a player based in the Philippines. Please read this page carefully before registering an account.

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1. What Information We Collect

When you register and use the nustat platform, we collect personal information that is necessary to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address, which are required during the registration process to verify your identity and confirm that you meet the minimum age requirement of 18 years. We also collect financial information such as your preferred payment method details and transaction history, which are necessary to process deposits and withdrawals in Philippine pesos (PHP) and to maintain accurate records of your account activity. When you use our platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs — this information helps us detect unusual access patterns, prevent fraud, and improve the overall performance of the platform. If you contact our support team, wemay also retain records of those communications, including any documents you submit for verification purposes. We do not collect any information beyond what is reasonably necessary for the purposes described in this policy, and we will never ask you to share sensitive financial credentials such as full card numbers or online banking passwords.

2. How We Use Your Information

The personal data we collect is used exclusively to operate, maintain, and improve the nustat platform for players across the Philippines. Your registration details are used to create and manage your account, verify your identity, and ensure that only eligible players can access sports betting and live casino features on the platform. Financial data is used to process your deposits and withdrawals in PHP, to detect and prevent fraudulent transactions, and to maintain the accurate account records required by applicable regulations. Technical and usage data helps us monitor platform performance, identify and resolve technical issues, and understand how players interact with different features so we can continue to improve the experience. We may also use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional communications about offers available on the Promotion page or updates to the VIP programme. You can opt out of promotional communications at any time by contacting our support team, and opting out will not affect your ability to use the platform or access your account.

3. Sharing and Disclosure of Your Data

nustat does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — your data is not a product, and we treat it with the same discretion we would expect for our own. We may share your information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers, but these parties are contractually required to handle your data securely and only for the specific purposes for which it was shared. In certain circumstances, we are legally required to disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines — for example, to comply with anti-money laundering obligations or to respond to a valid legal request. Where such disclosures are required, we will make them in accordance with applicable law and will not disclose more information than is strictly necessary to satisfy the legal requirement. We will not share your data with any third party outside of these defined circumstances without your explicit consent, and we will notify you of any material changes to our data sharing practices by updating this Privacy Policy.

4. Data Retention and Security

We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable regulations and our internal compliance obligations. In practice, this means that account records, transaction histories, and identity verification documents may be retained for a number of years following account closure in order to satisfy regulatory requirements related to financial record-keeping and anti-money laundering compliance. nustat uses industry-standard security measures to protect your personal data, including encrypted data storage, secure transmission protocols, and access controls that limit who within our organisation can view your information. While we take all reasonable steps to protect your data, no online platform can guarantee absolute security, and you also play an important role in keeping your account safe by using a strong, unique password and not sharing your login credentials with anyone. If you become aware of any unauthorised access to your account or suspect that your personal data has been compromised, you should contact our support team immediately so that we can take appropriate action to secure your account and investigate the incident.

5. Your Rights as a Player

As a player using the nustat platform from the Philippines, you have a number of rights in relation to your personal data that we are committed to honouring. You have the right to request access to the personal information we hold about you, and we will provide a copy of that information within a reasonable timeframe upon receiving a valid request. You also have the right to request the correction of any inaccurate or incomplete personal data, and we encourage you to keep your account details up to date through your account settings or by contacting our support team. Where permitted by applicable law, you may request the deletion of your personal data — for example, if you close your account and there is no longer a legal basis for us to retain your information. You have the right to object to the processing of your data for direct marketing purposes, and you can withdraw any consent you have previously given at any time without affecting the lawfulness of processing that took place before the withdrawal. To exercise any of these rights, please contact our support team using the details provided in the footer of this page, and we will respond to your request in accordance with our obligations under applicable data protection law.

6. Updates to This Privacy Policy

nustat reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the features and services available on the platform. When we make material changes to this policy, we will publish the updated version on this page and update the effective date shown at the top of the document, and where appropriate we will also notify registered players through the platform or via the contact details associated with their account. We encourage you to review this Privacy Policy periodically so that you remain informed about how your personal data is being handled. Continued use of the nustat platform after an updated Privacy Policy has been published constitutes your acceptance of the revised terms. If you have any questions about this Privacy Policy or about how your personal data is handled, you are welcome to contact our support team at any time — we are committed to being transparent and responsive on all matters relating to your privacy and data security.

Common Questions About Your Privacy on nustat

Quick answers to what Filipino players most often ask about data and account security.

No — nustat does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. Your data is shared only with trusted service providers who help us operate the platform, such as payment processors and identity verification services, and those parties are contractually required to handle your data securely. We may also disclose your information to regulatory authorities or law enforcement where required by law, but we will never share your data for profit or without a legitimate legal basis.

You can request a copy of the personal data nustat holds about you by contacting our support team using the email address listed in the footer of this page. We will verify your identity before processing the request and will provide the information within a reasonable timeframe in accordance with applicable data protection obligations. If you believe any of the information we hold is inaccurate or incomplete, you can also request a correction at the same time.

When you close your nustat account, we will retain certain records — including your identity verification documents and transaction history — for the period required by applicable regulations, particularly those related to financial record-keeping and anti-money laundering compliance. Once the required retention period has passed and there is no longer a legal basis for holding your data, it will be securely deleted or anonymised. If you have questions about how long specific types of data are retained, please contact our support team for more details.

You can opt out of promotional communications from nustat at any time by contacting our support team and requesting to be removed from our marketing list. Opting out will not affect your ability to use the platform, access your account, or receive important account-related notifications such as security alerts and transaction confirmations. If you have self-excluded from the platform, we will automatically stop sending you promotional communications for the duration of your exclusion period in line with our responsible gaming commitments.

Ready to Join nustat? Your Data Is in Safe Hands.

We take your privacy seriously so you can focus on what matters — enjoying sports betting and live casino entertainment from anywhere in the Philippines. Create your free account today and experience a platform built with your security in mind.